Support
Service & support
Docker is designed for everyday use — which means service should be straightforward, local where possible, and honest about what owners can do themselves.
Maintenance
Keeping your Docker on the road
Routine checks: tyres, brakes, chain, and battery health — same principles as any quality bike, with electric-specific guidance at launch.
Dealer network support for mechanical and electrical service in Western Australia first, then nationally.
Owner documentation and assembly guidance published before first delivery.
Detailed service intervals and DIY guidance will be published from approved owner manuals — not from supplier drafts.
Support
When something goes wrong
Owners will reach support through dealers or Docker directly. Response targets and escalation paths will be published at launch.